The easier it is for your customer, client or staff to fill in a form, the more likely the information will be accurate. The quicker it's completed the sooner the information is useable by your company. Effective form design will increase processing speed and accuracy while reducing processing cost.
PREPARATION
Prior to any data being entered the source documents must be prepared. Preparation can include functions from mail receipt, opening, removal and document sorting, right down to flattening paper and staple removal. Outsourcing these labor intensive functions creates corporate efficiencies.
DATA ENTRY
Data entry, extraction and processing is a multitasking theatre of operations that is handled by the best outcome approach. Each client has a specific end result that must be achieved. The processing method best suited may be ICR for hand print, OCR for machine print, OMR for check box & bubble, in-context reject repair, manual key from image or a combination of these methods. Those methods that best meet the objective of our client are enacted. Front end edits are utilized to increase data accuracy prior to electronic recognition.
ELECTRONIC RECOGNITION
Electronic recognition is a powerful tool that greatly enhances the speed and accuracy of data entry. Despite the high degree of reliability of ER processing FPI employs verification operators to visually inspect and check processed information to insure the absolute accuracy of your data prior to data commitment.
CATALOG CONVERSION
Taking your present catalog and allowing Forms Processing Inc, to image and apply its technology to produce an electronic document to view via CD-ROM, Intranet or via the Internet.
COLD
Typically document processing begins with an original source document. That document then needs processing, copying, filing and storage for future retrieval. In the alternative FPC provides COLD (Computer Output to Laser Disk) images of processed documents. COLD eliminates the burden and costs associated with unnecessary file cabinets & on-site storage space while making retrieval easier than ever before. Document imaging thereby transforms the process of document archiving and retrieval from a frustrating consumer of time and money to a valuable source of efficiency and improved customer satisfaction. Now any company may duplicate their documents, data & images to CD-ROM for permanent storage and fast, simple retrieval.
DOCUMENT MANAGEMENT
FPI's Document Management Services helps companies convert stacks of paper records into electronic files that are convenient, legal, and quickly accessible. FPI helps you take charge of your documents by storing them online, with immediate access from your desktop computer. Instead of thumbing through file cabinets full of folders, you can view any document on your PC screen in seconds. Instead of pulling a page, copying it, and then re-filing it, you can view and print the document(s) without leaving your desk.
ELECTRONIC DOCUMENT WAREHOUSE
The Electronic Document Warehouse is an intelligent, integrated architecture that delivers virtually instant access to enormous volumes of diverse documents - documents that may be spread across the entire enterprise. Electronic Document Warehousing makes it possible to access any document or record, no matter where or how it is stored, from any desktop.
FPI is capable of archiving hundreds of thousands of documents per day. Using high-speed scanners, efficient and accurate indexing software, web retrieval software, and state-of-the-art optical storage jukeboxes FPI's electronic document archiving increases retrieval efficiency, eliminates document loss, and reduces storage space requirements. FPI's retrieval system will allow clients to access their documents over the Internet or securely via their Intranet.
DOCUMENT RETRIEVAL
Document Retrieval as an integrated part of a document management system makes necessary business records available throughout the enterprise from anywhere to anyone and at anytime at the click of a button. Of course all information is protected at all times and available only to those authorized. The result is improved productivity, streamlined operations, reduced operating expenses, enhanced customer service, and ultimately - increased revenue.
MAIL PROCESSING SERVICE:
FPI?s process begins when mail is received at either the Miami facility or picked up at the U.S. Post Office Box (via our PO Box Management Process) and then we place the various envelops in the feeder and it is moved into the in-line sorter, where it is processed by the thickness and metal detectors. Then, exceptions are outsorted for separate handling before the mail is opened. Next, the cutters open the envelopes on three sides (leading edge, top and bottom). The envelopes are then peeled apart to expose the contents for automatic extraction.
WORKFLOW
Workflow is an electronic document routing system that streamlines collaboration and accelerates the completion of critical business tasks. This workflow allows you to work faster, more accurately, and more efficiently than was ever possible with traditional paper processing by routing documents among users according to customer-defined rules and processes. Documents are guided through the business process using defined rules, actions and lifecycles routing them to the next queue immediately as each increment of work is completed.
WEB SERVER
Forms Processing.com Web Server provides access of electronic documents to anyone, anytime, anywhere via the World Wide Web. Thin-Client Internet/Intranet access to documents via a standard web browser provides proactive communication and a cost effective means of distributing information throughout the enterprise as well as to customers and suppliers.
•Electronic Recognition: OCR & ICR Processing
FPI’s Phone Central, includes an area of service that simplifies your decision in outsourcing. Our clients use Phone central for a specific project or in conjunction with other FPI services that completes and compliments our broad base service.
Phone Central, includes an area of service that simplifies your decision in outsourcing. Our clients use Phone central for a specific project or in conjunction with other FPI services that completes and compliments our broad base service. FPI offers Statement Processing, order processing, collections and telemarketing through our Phone Central. Phone Central services are custom-designed to fulfill the needs of our client. Our Phone Central professionals are trained for each clients specific application. All operators are fluent in English and Spanish enabling them to field all calls immediately. Reports are uploaded daily and transmitted electronically to the client's host system.